Public Relations Defined

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2nd Chance Water Restoration Celebrates Top Honor From Better Business Bureau

FOR IMMEDIATE RELEASE

(Chicago, IL)—2nd Chance Water Restoration, a premier provider of water removal services currently serving Chicago and the surrounding areas, is celebrating their new status as a recipient of the highest possible rating from the Better Business Bureau. The company has received an A-plus rating with the esteemed organization, an honor bestowed upon companies who score at least 97 on the Better Business Bureau’s 100-point scale.

Patrick O’Connor, a spokesperson for 2nd Chance Water Restoration, stated “We are honored to receive an A-plus rating from such a well-known and highly trusted organization like the Better Business Bureau. Our team is especially proud of the rating because exceptional customer service is the main thing that our company prides itself on. We know how harrowing it can be when a family is in need of water damage restoration, and we do everything we can to be there for them throughout the restoration process and get things done as quickly and efficiently as possible. We love that this mission is recognized by the BBB and reflected in the rating that they have given us.”

The Better Business Bureau is an independent organization, which means that companies cannot pay for high ratings. The organization takes into account a number of factors when rating businesses, including the length of time that a company has been in operation, how transparent their business practices are, how accurate their advertising is, and the business’ complaint history with the Better Business Bureau. Each category is assigned a point value, and those who receive at least 97 points are awarded the honor of an A-plus rating.

As O’Connor continues, “Whether it’s flooded basement cleanup or restoring a home after it has been damaged by smoke, we want our current and future customers to know that we always strive to put them first in everything we do. We work hard to let them know that they can count on us to be there in their time of distress, and our A-plus Better Business Bureau accreditation helps us do just that.”

About 2nd Chance Water Restoration:

In business since 2010, 2nd Chance Water Restoration has become the leading authority on issues related to water, fire, and mold damage in the greater Chicago area. Their team of professional service providers offers a complete range of restoration services, from water extraction and drying, mold removal, fire restoration and storm damage repair, as well as structural restoration, all designed to return a homeowner’s property its pre-loss condition as soon as possible. They offer same-day emergency service, the industry’s most comprehensive guarantee, and IICRC-certified personnel.

Source: http://www.ktre.com/story/31361544/news

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